Shipping policy

Effective Date: May 13, 2026

Thank you for shopping with Reluv Bags. Below you will find everything you need to know about how we process and ship your order.

Order Processing

All orders are processed within 1-3 business days of purchase. Orders placed on weekends or holidays will begin processing on the next business day. You will receive a shipping confirmation email with tracking information once your order has been shipped.

Shipping Rates

We offer free shipping on all orders over $150 within the United States. Orders under $150 will have a flat rate shipping fee calculated at checkout based on your location.

Domestic Shipping — United States

We ship to all 50 states within the United States. Once shipped, estimated delivery times are:

  • Standard Shipping: 3-5 business days
  • Expedited Shipping: 2-3 business days (where available)

Delivery times are estimates and are not guaranteed. Delays may occur due to carrier volume, weather conditions, or other circumstances outside of our control.

International Shipping — Canada

We are pleased to offer shipping to Canada. Canadian orders are shipped via standard international carriers. Please note the following:

  • Shipping rates for Canadian orders will be calculated at checkout
  • Estimated delivery time: 7-14 business days
  • Canadian customers are responsible for any customs fees, import duties, or taxes assessed upon delivery by Canadian customs authorities
  • Reluv Bags is not responsible for delays caused by customs processing

Order Tracking

Once your order ships you will receive a confirmation email containing your tracking number. You can use this number to track your package directly on the carrier's website. If you have not received a tracking email within 3 business days of your purchase please contact us at support@reluvbags.com.

Shipping Carriers

We ship using trusted carriers including USPS, UPS, and FedEx. The carrier used for your order will be selected based on your location and order size.

Lost or Damaged Packages

Reluv Bags is not responsible for packages lost or damaged in transit. However we will do everything we can to help resolve the situation. If your package arrives damaged or does not arrive within the estimated delivery window please contact us at support@reluvbags.com within 3 days of the expected delivery date and we will work with the carrier on your behalf.

Incorrect Shipping Address

Please double check your shipping address before completing your purchase. Reluv Bags is not responsible for orders shipped to an incorrectly entered address. If you notice an error in your shipping address please contact us immediately at support@reluvbags.com. We will do our best to make corrections before the order ships but cannot guarantee changes once an order has been processed.

Questions?

If you have any questions about your order or shipment please do not hesitate to reach out to us at support@reluvbags.com. We typically respond within 24 hours.